Services
Club Management Partners provides:-
- Owners –productivity and reduced staff costs
- Staff – tools and skills to focus on member needs
- Members – staff who support and innovate when designing programmes
- Services – that provide a club with the means to progress and develop
A full range of services is available, including:-
- Business Review (Club &/or Department focussed)
- Retention Analysis & Reporting
- Retention Management and Implementation
- Service and Quality Monitoring (Quality Audits & Mystery Visits)
- Membership Sales Support Services
- Customer Care Training and Systems
- Mentoring for individuals and teams via the Key Manager Programme
- Regional Training Workshops
For further information on any of CMP’s services please contact Peter Howson on 07754 839795 or e-mail peter@clubmanagementpartners.co.uk
